General Information

Terms of Use

Last updated November 01, 2024

Agreement to Terms

These Terms of Use form a legally binding agreement between you (either personally or on behalf of an entity) and Saga Furnitures (“we”, “us”, or “our”). This agreement covers your access to and use of our website and any related media, including mobile applications (collectively referred to as the “Site”). The Site serves as an online marketplace for home furnishings, membership programs, gift cards, and other products and services (the “Marketplace Offerings”).

By using the Site and the Marketplace Offerings, you confirm that you have read, understood, and agree to follow these Terms of Use and the User Agreement found on the Site. If you do not agree, you must stop using the Site and the Marketplace Offerings immediately.

We may update these Terms of Use at any time. We will notify you of changes by updating the “Last updated” date, and it’s your responsibility to check for updates. Continued use of the Site after changes signifies your acceptance of the new Terms.

The Site is not intended for use in any location where its use would violate local laws or regulations. If you choose to access the Site from another location, you do so at your own risk and are responsible for compliance with local laws.

The Site does not comply with specific regulations such as HIPAA or FISMA. Therefore, if your use would fall under such regulations, you may not use this Site. Additionally, users must be at least 18 years old to access the Site or the Marketplace Offerings.

INTELLECTUAL PROPERTY RIGHTS

All content on the Site, including source code, software, designs, and trademarks, is owned or licensed by us and protected by copyright and trademark laws. The content is provided for your personal use only. You may not copy, distribute, or use it for commercial purposes without our written permission.

If you are eligible to use the Site, you are granted a limited license to access and use the Site for personal, non-commercial use only. All other rights are reserved by us.

USER REPRESENTATIONS

By using the Site or Marketplace Offerings, you confirm that:

  • Your registration information is true and accurate.
  • You will keep your information updated.
  • You have the legal capacity to agree to these Terms.
  • You are not a minor.
  • You will not use automated means to access the Site.
  • You will not use the Site for illegal purposes.
  • Your use will comply with all applicable laws.

If you provide false information, we may suspend or terminate your account and deny access to the Site.

You may not use the Site for illegal activities or post unauthorized content. This includes illegal drugs, alcohol, gambling, and adult content. Violating this rule may result in immediate account termination.

We do not guarantee the safety or effectiveness of any information on the Site. The content is for informational purposes only, and we are not liable for any errors or misrepresentations.

USER REGISTRATION

To access certain Marketplace Offerings, you may need to register. You must keep your password confidential and are responsible for all activity on your account. We may change or remove usernames that we find inappropriate.

MARKETPLACE OFFERINGS

We strive to display accurate information about the Marketplace Offerings, but we cannot guarantee that colors, features, or details will be error-free. All products are subject to availability, and we may limit quantities or discontinue items at any time. Descriptions and prices may change without notice.

PURCHASES AND PAYMENT

We accept the following payment methods:

  • Visa
  • Mastercard
  • PayPal
  • Discover
  • American Express

You agree to provide accurate payment and account information. Sales tax will be added as necessary, and prices may change at any time. Payments will be in U.S. dollars.

You agree to pay all charges at the current prices for your purchases and authorize us to charge your payment method upon placing your order. For orders with recurring charges, you consent to being charged automatically until you cancel the order.

We reserve the right to refuse any order and limit purchases per customer or household.

RETURN/REFUNDS POLICY

Before making any purchases, please read our Return Policy on the Site.

PROHIBITED ACTIVITIES

You may only use the Site for its intended purpose. Commercial activities are only allowed if specifically approved by us. As a user, you agree not to:

  • Collect Data: Systematically gather data from the Site to create databases or collections without our written consent.
  • Unauthorized Use: Use the Marketplace offerings for unsolicited emails or create accounts under false pretenses.
  • Bypass Security: Disable or interfere with security features that restrict access or usage.
  • Deceive Users: Mislead us or other users, especially regarding sensitive account information.
  • Misuse Support Services: Abuse our support services or file false reports.
  • Unauthorized Links: Create unauthorized links to the Site.
  • Use Buying Agents: Have a buying agent make purchases on your behalf.
  • Advertise: Use the Site to sell goods or services.
  • Automate Actions: Use automated tools to gather data or send messages.
  • Disrupt the Site: Interfere with the Site’s functioning or burden the system.
  • Impersonate Others: Pretend to be another user.
  • Transfer Profiles: Sell or transfer your user profile.
  • Harass Others: Use information from the Site to harass or harm anyone.
  • Compete with Us: Use the Site to compete with us or generate revenue without our consent.
  • Reverse Engineer: Decompile or reverse engineer any software on the Site.
  • Bypass Restrictions: Attempt to bypass any access restrictions.
  • Harass Our Team: Intimidate our staff members.
  • Remove Notices: Delete copyright or proprietary rights notices.
  • Copy Code: Copy or adapt our software codes.
  • Upload Harmful Materials: Transmit viruses or disruptive materials.
  • Use Tracking Devices: Upload materials that collect personal data without consent.
  • Automate Access: Launch any automated systems that access the Site without authorization.
  • Disparage Us: Make statements that harm our reputation or the Site.
  • Break the Law: Use the Site in violation of any applicable laws.

USER GENERATED CONTRIBUTIONS

The Site may allow you to contribute content (like comments, blogs, etc.). These contributions can be seen by other users and third parties, so they are not confidential. When you make contributions, you agree that:

  • Your content does not violate anyone’s rights.
  • You own the rights to your content or have permission to use it.
  • You have consent from anyone identifiable in your content to use their name or likeness.
  • Your content is accurate and not misleading.
  • Your content is not unsolicited advertising or spam.
  • Your content is appropriate and does not include hate speech, violence, or illegal activity.
  • You are not connected to competitors when posting negative reviews.
  • Your content does not advocate illegal activities or harm others.
  • Your contributions do not violate privacy rights.
  • Your content does not solicit personal information from minors or exploit them.
  • Your contributions are free from racial or discriminatory remarks.
  • Your content complies with these Terms of Use.

Violating these rules may lead to suspension or termination of your rights to use the Site.

CONTRIBUTION LICENSE

By posting contributions, you grant us a wide-ranging license to use your content in various ways, including reproduction and distribution, without compensating you. You still own your contributions, and we are not responsible for their content. We can edit or remove contributions at our discretion.

GUIDELINES FOR REVIEWS

When leaving reviews, please follow these guidelines:

  • Your review should be based on your personal experience.
  • No offensive or discriminatory language.
  • No references to illegal activities.
  • You should not be a competitor posting negative reviews.
  • No misleading statements or campaigns encouraging others to review.

We can accept or reject reviews at our discretion and are not liable for any reviews posted.

MOBILE APPLICATION LICENSE

If you use our mobile application, you are granted a limited right to install and use it on your devices. You agree not to:

  • Reverse engineer or modify the application.
  • Violate laws or obscure proprietary notices.
  • Use the app for commercial purposes.
  • Share the app over a network for multiple users.

If you download the app from an app store (like Apple or Google Play), additional terms apply, including that we are responsible for support, not the app store.

SOCIAL MEDIA

You can connect your account on our Site with your accounts on third-party services (called “Third-Party Accounts”) in two ways: (1) by entering your login details on our Site or (2) by giving us permission to access your Third-Party Account according to its terms. You confirm that you have the right to share your login information or grant us access without violating any rules of the Third-Party Account or incurring any fees.

By allowing us access, you understand that we can access, store, and make available any content you’ve shared on your Third-Party Account (this includes friend lists and other shared content). We may also exchange additional information as you are notified when linking your accounts. Keep in mind that depending on your privacy settings, personal information from your Third-Party Accounts may be visible on our Site. If your Third-Party Account becomes unavailable or access is terminated, some content may no longer be accessible on our Site. You can disconnect your accounts at any time. Your relationship with these third-party providers is governed by your agreements with them, and we are not responsible for reviewing any content from these accounts.

We may access your email contacts associated with a Third-Party Account to inform you about contacts who also use our Site. If you deactivate the connection, we will try to delete any information we have stored, except for your username and profile picture.

SUBMISSIONS

Any feedback or ideas you provide us about the Site or its offerings (called “Submissions”) are considered non-confidential and become our property. We own all rights to these Submissions and can use them without any compensation to you. You confirm that your Submissions are original or that you have the right to submit them. You waive any rights regarding your Submissions and agree that you cannot hold us responsible for any claims related to them.

THIRD-PARTY WEBSITES AND CONTENT

Our Site may contain links to other websites (“Third-Party Websites”) and third-party content (like articles, photos, videos, etc.). We do not monitor these sites or their content for accuracy or appropriateness and are not responsible for them. If you visit Third-Party Websites or use their content, you do so at your own risk. Be aware that our Terms of Use do not apply once you leave our Site. We do not endorse products or services from Third-Party Websites and are not liable for any issues resulting from your interactions with them.

ADVERTISERS

We allow advertisers to place ads on certain parts of our Site. Advertisers are fully responsible for their ads and must have the necessary rights to display them. We only provide the space for ads and have no other relationship with the advertisers.

SITE MANAGEMENT

We reserve the right to monitor the Site for any violations of our Terms of Use. We can take legal action against anyone who breaks the law or these terms. We may also restrict access to your contributions or remove excessive content without notice. Our goal is to protect our rights and ensure the Site runs properly.

PRIVACY POLICY

We value your privacy. Please review our Privacy Policy. By using our Site, you agree to this policy. If you access our Site from outside the United States, you consent to the transfer of your data to the U.S.

COPYRIGHT INFRINGEMENTS

We respect intellectual property rights. If you believe any material on our Site infringes your copyright, please contact us immediately. Be aware that making false claims can have legal consequences.

TERM AND TERMINATION

These Terms of Use remain in effect while you use our Site. We can deny access or terminate your account at any time, without notice, for any reason. If your account is terminated, you cannot create a new one under any name.

MODIFICATIONS AND INTERRUPTIONS

We can change or remove content from our Site at any time without notice and are not obligated to update it. We may also modify or discontinue parts of our offerings without liability. We cannot guarantee the Site will always be available, as maintenance or other issues may cause interruptions. You agree that we are not liable for any issues caused by your inability to access the Site.

GOVERNING LAW

These Terms of Use, along with your use of the Site and Marketplace Offerings, are governed by the laws of California. This applies to agreements made and performed entirely within California, without considering any conflicting legal principles.

DISPUTE RESOLUTION

Binding Arbitration

If we cannot resolve a dispute through informal discussions, it will be settled by binding arbitration, except for certain excluded disputes. You understand that this means you give up your right to sue in court and have a jury trial. The arbitration will follow the Commercial Arbitration Rules of the American Arbitration Association (AAA), and any fees will be based on the AAA Consumer Rules. The arbitration may occur in person, over the phone, or online. The arbitrator will issue a written decision but does not need to provide a detailed explanation unless requested. The arbitration will take place in Contra Costa County, California.

If a dispute goes to court instead of arbitration, it must be filed in the state and federal courts located in Contra Costa County. You agree to this jurisdiction and waive any defenses related to it. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) do not apply here.

If any part of this arbitration provision is found to be illegal or unenforceable, disputes related to that part will be resolved in court, where you agree to the jurisdiction.

Restrictions

Arbitration will only apply to disputes between the parties involved. There will be no class-action arbitrations or representative claims.

Exceptions to Arbitration

Some disputes are not subject to arbitration, including those concerning intellectual property rights, allegations of theft or privacy invasion, and claims for injunctive relief. If any part of this provision is found illegal or unenforceable, disputes will be decided by a court, as stated above.

CORRECTIONS

The Site may contain errors or inaccuracies regarding Marketplace Offerings, such as descriptions or pricing. We reserve the right to correct any mistakes and update the information without prior notice.

DISCLAIMER

The Site and Marketplace Offerings are provided “as-is” and “as-available.” You use them at your own risk. We do not guarantee the accuracy or completeness of any content on the Site and are not liable for any damages that may result from your use, including personal injury or unauthorized access to your data. We also do not endorse any third-party products or services advertised on the Site.

LIMITATIONS OF LIABILITY

We are not liable for any direct or indirect damages from your use of the Site or Marketplace Offerings, including lost profits or data. Our liability, if any, is limited to the amount you paid us. Some laws may not allow these limitations, so your rights may vary.

INDEMNIFICATION

You agree to defend and indemnify us from any claims or damages arising from your use of the Marketplace Offerings, including violations of these Terms, infringement of third-party rights, or harmful actions toward other users. We reserve the right to control the defense of any such claims at your expense.

USER DATA

We will keep data you transmit to the Site to manage the Marketplace Offerings. While we perform regular backups, you are responsible for your data, and we are not liable for any loss or corruption.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Site, you agree to receive electronic communications, which satisfy any legal requirements for written communication. You consent to the use of electronic signatures and records for all agreements and transactions.

CALIFORNIA USERS AND RESIDENTS

If your complaint is not resolved satisfactorily, you can contact the California Department of Consumer Affairs at:

Address: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
Phone: (800) 952-5210 or (916) 445-1254.

MISCELLANEOUS

These Terms of Use constitute the entire agreement between you and us. If we do not enforce any part of these Terms, it does not mean we waive our rights. We can assign our rights and obligations at any time. If any provision is found to be illegal or unenforceable, it will not affect the remaining provisions. These Terms do not create any partnership or agency relationship.

CONTACT US

For any complaints regarding the Site or Marketplace Offerings, or for further information, please contact us at support@sagafurnitures.com